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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Sami Ryan

August 26, 2026

5  out of  5
rating by Sami Ryan
"We had a great experience with Crystal at State Farm. She made the whole process so easy, was lovely to work with along the way, and helped us to bundle our car insurance which is saving us ~$100 per month. Would highly recommend working with her!"
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Richard Hossman

August 25, 2026

2  out of  5
rating by Richard Hossman
"Can never get ahold of who actually sets up your policies, non responsive, had an issue with a policy premium and 3 business days later, no one still reached out after leaving a message with the front desk!"
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carolina murphy.

August 25, 2026

5  out of  5
rating by carolina murphy.
"Crystal was absolutely wonderful to work with! She was incredibly personable, friendly, and genuinely took the time to make sure I understood every step of the process. What could have been a difficult or overwhelming experience was made so much easier thanks to her patience, clarity, and professionalism. I truly appreciated how comfortable and well-informed she made me feel throughout the entire process. Highly recommend Crystal to anyone looking for an agent who truly cares about her clients!"
We responded:
"Hey, Carolina! Thank you for sharing how Crystal’s patience, friendly personality, and clear explanations made your auto insurance experience feel comfortable and easy to understand. It means a lot to know she took the time to make sure you felt informed and cared for throughout the process!"
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Jonathan

August 21, 2026

5  out of  5
rating by Jonathan
"Yall should go with Lakendra Campbell she is simply the best"
We responded:
"Thank you, Jonathan! I'm glad to hear that LaKendra made such a positive impression. We're proud to have her on our team. Let us know if we can help with anything else!"
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Louis Shunnarah

August 18, 2026

1  out of  5
rating by Louis Shunnarah
"Horrible experience from start to finish. Never follow-up on any issues that I try to work with them on. My bill is always increasing. Their excuse, cost of living has gone up so I have to take the brunt of the increase. They claim they've lowered my premium on multiple occasions, but the facts are, I've spent more each year with them over all since the beginning. My bill has never gone down on a premium despite their "records". The final straw for me was adding a new car that my son had purchased and adding him to my insurance. The monthly premium went up $500+. No explanation as to why. I had asked them to either remove or put the basic minim on a car that I had in my possession that was no longer drive-able and I was trying to get rid of it. This was something i had tried to do multiple times but according to "their records" I never responded back saying to go ahead and lower it to minimum or cancel. I finally called State Farm and they stated that my premium actually had gone up on the car I wasn't using, despite them saying they lowered my coverage. The agent on the phone was not associated with the specific agency but State Farm in general and stated she would contact the office and have someone contact me regarding the discrepancies. Never heard anything from them. I finally went with AllState just because now-a-days, seems the only way to get your insurance premiums to stay at a reasonable rate is to switch ever 5 or so years. My driving record was not bad at all either. no accidents, no tickets within the last 5 or 10 years. Safe Driver on my license. yet premiums keep going up and up and up. They are NOT A GOOD NEIGHBOR!

Oh, and also, I emailed them to cancel the policy. They came back and stated some nonsense that really got me angry. Mainly because I was just fed up with them. I sent an email back stating to cancel it! And I cursed in my email! They came back maybe 3 or 4 days later and said they would cancel. But they didn't leave it at that. They had to try to tell me I was wrong about everything I stated in my experience with them. They never once reached out to me about this on the phone or text or email other than when I came to them about this. They are not accountable for their own actions and it was clear to me from their rebuttal on my complaints. Then their manager, Benjamin Aliff, writes back to me stating that if I wanted insurance from State Farm again not to use their agency! AS IF I WAS GOING TO!?!?! What kind of ego does a manager have to have to tell me that after me getting so angry with them and them getting offended over my anger towards their service! That's literally what this was about. Benjamin, don't worry there bud, I don't ever want to use Bart Blessings agency ever again nor will I ever recommend anyone use that agency. What kind of brain thinks that I would after how you all treated me as a customer throughout my time with your agency? Seriously Ben? Why would you think it was necessary to tell me that?

I'm done ranting on this business. Sorry folks, but this one angered me so much I had to post a review to warn others. Hopefully others haven't had the same experience.

Update: says that the business replied to my review and I saw the preview in my email notification but I don’t see the reply here on my review. Did they take down the reply?"
We responded:
"We’re sorry to hear that you were unhappy with your experience. We take customer concerns seriously and strive to provide clear communication and attentive service throughout every interaction. Because we respect the privacy of our customers, we’re unable to discuss individual policy details or account matters publicly. We appreciate you sharing your feedback and wish you the best moving forward."
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DON PETRI

August 18, 2026

5  out of  5
rating by DON PETRI
"I received a notification via email on our Homeowners Policy and we had some questions regarding the adjustments. We called the Lakeland office on Hwy 98 to set up an appointment to review the changes.
We met with Crystal Babb to walk through the questions we had regarding our policy.
She was very attentive, thorough and explained the questions that we had for her.
We also discussed items that we could adjust to offset our Premiums on our bundled policy.
She is very trustworthy and listened well and we walked away with confidence that she had our best interests at hand.
We would highly recommend her to anyone in the Lakeland-Bartow area or surrounding areas.
It is very difficult to earn our trust however Crystal passed with flying colors."
We responded:
"Thank you, Don, for sharing your experience! I'm glad to hear that Crystal was able to assist you with your policy questions and provide options to adjust your premiums. It's wonderful to know you felt confident and well taken care of. We appreciate your recommendation and support. Let us know if we can help with anything else!"
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Carrie Murphy

August 13, 2026

5  out of  5
rating by Carrie Murphy
"I was very impressed by the service and information provided by Crystal. She helped me with all of my questions (and anxieties) pertaining to the automotive policies. She’s super sweet and so encouraging! Thank you for hiring great people to work for your company!!"
We responded:
"Carrie, thank you for taking the time to leave us a review! I'm happy to hear that Crystal was able to assist you with your policy questions and put your mind at ease. We’re proud to have her on our team. We're always here if you need anything else!"
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Michael Cook

August 13, 2026

5  out of  5
rating by Michael Cook
"I had the pleasure of having Crystal assist me today with getting new car insurance and renters insurance. She saved me more than $200 a month! I’m super thankful for her knowledge, speed, and overall friendliness. 10/10 service will be recommending her to everyone I know!"
We responded:
"Michael, thank you for taking the time to leave us a review! I'm really happy to hear that Crystal was able to help you with your car and renters insurance, and that you had such a positive experience. Saving over $200 a month is fantastic! We appreciate your recommendation and are here if you need anything else."
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Daynellis González

August 6, 2026

5  out of  5
rating by Daynellis González
"Great place, Crystal was very attentive and friendly. We went to her for our home insurance and she helped us with great knowledge and kindness. I recommend you go to her no matter what."
We responded:
"Thank you, Daynellis! I'm happy to hear that Crystal provided you with attentive and friendly service for your home insurance needs. It's wonderful to know she was able to assist you with her knowledge and kindness. We appreciate your recommendation! Feel free to reach out if you need anything else."
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Louiyi Serrano

August 6, 2026

5  out of  5
rating by Louiyi Serrano
"Crystal Babb was very helpful and informative and was very patient with me since I don't know much about this stuff"
We responded:
"Thank you, Louiyi! I'm glad to hear that Crystal was able to assist you with patience and clear information. We're always here to help with any questions you might have. Feel free to reach out if you need anything else!"
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Andrew Henninger

July 27, 2026

1  out of  5
rating by Andrew Henninger
"Recieved an auto insurance quote from them online through state farms website. An agent named Gary reached out to me and asked for my drivers license, then confirmed the quote was accurate (actually slightly less). When I decided to move forward with the quote 2 days later, they tried to nearly double my quoted $211 / month price to $343 / month. Agent could not provide rationale for this and ghosted me. Very strange experience to say the least."
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Oscar Arguello

July 8, 2026

5  out of  5
rating by Oscar Arguello
"Vivian is wonderful"
We responded:
"Oscar, thank you for taking the time to leave us a review! I'm happy to hear that Vivian made such a positive impression. We're lucky to have her on our team. Let us know if we can help with anything else!"
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Luz Rosado

July 7, 2026

5  out of  5
rating by Luz Rosado
"I'm feeling Blessed having found my new competitive auto quote with State Farm. Working with Drayke was so easy, efficient, and cost effective. No hidden fees or addl fee for credit card payments. Thank you Bart and Drayke!"
We responded:
"We love to see reviews like yours, Luz! Drayke and I are honored to welcome you to the Bart Blessing State Farm family and are happy to know we made setting up your auto insurance seamless, efficient, and cost-effective, with no surprise fees. Thank you for taking the time to share your support for our Wesley Chapel team!"
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Sharon Batten

June 12, 2026

5  out of  5
rating by Sharon Batten
"I love state farm! Everything you need in one place. The agents are kind and knowledgeable. I have been working with Brandon Smith for awhile and I could not be in better hands as a customer. He always takes the time to explain and try to get me the most for my money. He always asks after my family and how I'm doing. The customer service is absolutely hands down the best. Thanks for all you do brandon."
We responded:
"Thank you, Sharon! I'm really happy to hear that you've had such a positive experience with our office and that Brandon has been taking great care of you. It's wonderful to know that his efforts to provide excellent service and personal attention are appreciated. We're grateful to have you with us. Let us know if we can help with anything else!"
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Dayson Feliz

June 4, 2026

5  out of  5
rating by Dayson Feliz
"Michael Butler has been amazing to work with! He is always quick to help with policy changes and even reaches out when we qualify for a better rate. My wife and I travel frequently for work, so being able to simply text our agent with questions or updates is incredibly convenient. Excellent customer service and an all-around great experience. Highly recommend!"
We responded:
"Thank you, Dayson! I'm really happy to hear that Michael has been so helpful with your policy changes and keeping you informed about better rates. It's great to know that our texting option makes things easier for you and your wife while traveling. We appreciate your recommendation and are here if you need anything else!"
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Aparna Chandra

May 21, 2026

2  out of  5
rating by Aparna Chandra
"They are not good in responding to the calls and emails. Even when I needed roadside assistance with a flat tire on weekday business hours, I was not able to get them or State farm to help me."
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Darlene Morabito

March 27, 2026

5  out of  5
rating by Darlene Morabito
"Gauge was more than helpful with my car insurance saved me money gauge is awesome"
We responded:
"Thank you, Darlene! I'm happy to know you found our assistance with your insurance helpful and that we could help you save money. We appreciate your feedback and are glad to have you as part of our community. If you need anything else, feel free to reach out!"
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Carlos Reyes

February 24, 2026

5  out of  5
rating by Carlos Reyes
"As a State Farm Customer for over 10 years in Queens , New York and a Homeowner in Wesley Chapel Florida I wanted to stop by this office and get a quote on my home insurance since the current policy kept going up and up every year. I had the great pleasure of meeting Brandon Smith who was very friendly ,courteous and professional. He looked over my current policy and was able to offer me a better policy with much more coverage and most of all over $1500+ less than what I was paying with my current policy. He took the time to explained and compare policies and I could not be more satisfied with the expertise and professionalism that I have received from Brandon Smith. I know this office will be my go to office when I am in Florida. If you need to contact a State Farm office in the Tampa area specially in Wesley Chapel this is the office to visit and Brandon Smith is the agent to go to. He is Highly Recommended. Thank you so much Brandon for saving me so much on my homeowners Insurance."
We responded:
"Carlos, thank you for sharing your experience! I'm glad we could assist you with your insurance needs and offer a policy with more coverage at a better rate. Your satisfaction is important to us, and we appreciate your recommendation. If you ever need anything else or have questions, feel free to reach out. We’re here to help!"
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Patricia Mousseau

February 12, 2026

5  out of  5
rating by Patricia Mousseau
"I spoke with Lawson. He was very professional & nice. I'm now saving over $200 for a six month policy. THANK YOU!! It helps when we can save money, especially when we live on a fixed income & everything goes up in price but our pay!!"
We responded:
"Thank you, Patricia! I'm happy to hear that our office provided you with such professional service and that you're saving on your policy. It's important to us to help you find the best value, especially when budgets are tight. If you have any more questions or need further assistance, feel free to reach out!"
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Iron bods

January 23, 2026

5  out of  5
rating by Iron bods
"Very effective, continued follow up, always ensuring that the customer needs were met as well as providing the perfect insurance coverage for the customers vehicles while also being affordable. I give a five star overall and recommend them to Anyone seeking affordable Motor vehicle insurance."
We responded:
"Thank you for your fantastic review! I'm happy to know that our efforts to follow up and meet your needs have been effective. It's great to hear that you found the coverage for your policies both perfect and affordable. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
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Diana

January 21, 2026

5  out of  5
rating by Diana
"Thanks Lakendra Campbell for helping me . I love your personality."
We responded:
"Thank you, Diana! I'm happy to hear that Lakendra's assistance and personality made a positive impact on your experience. If you ever need anything else, feel free to reach out!"
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M A

December 23, 2025

5  out of  5
rating by M A
"I have had Bart Blessing state farm in Ocala for 19 years- recently added a vehicle in November and what a fiasco ! I had called several times over the last couple weeks to straighten out this mess - I was so frustrated I chose to call a different Bart Blessing office to see if someone could look at my account and figure out what was going on with the billing - Veronica was able to take the time & explain what was done in the account and the details in which the changes were made and what the cause was. This isn’t a review to necessarily throw the Ocala office any shade but the absolute frustration when dealing with multiple people not being assigned to a particular person in the office and speaking to someone new every time who doesn’t exactly fix the problem or explain what happened like Veronica did- thank you for taking the time !"
We responded:
"Hey, M A! I’m really sorry to hear about the frustration you experienced when adding your car in November and the challenges with the Ocala office. I completely understand how upsetting it can be to speak with different people each time without getting the clarity you need. I’m glad Veronica was able to take the time to explain the account changes and help make sense of everything. Thank you for sharing your experience and for giving us the opportunity to improve."
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Ronna Candalino

December 5, 2025

5  out of  5
rating by Ronna Candalino
"My agent is Lawson constable. He was excellent, very professional always happy. And he was able to save me money and give me more insurance coverage! I’m happy with that and my lower price!"
We responded:
"Thank you for your review, Ronna! I'm glad to hear that Lawson provided you with such professional service and helped you find better coverage at a lower price. If you have any more questions or need assistance, feel free to reach out anytime!"
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Nick Alexandre

November 20, 2025

5  out of  5
rating by Nick Alexandre
"This guy saved me hundreds, gotta love it."
We responded:
"Hey, Nick! I'm happy to hear that you saved so much with us. If you have any more questions or need further assistance, feel free to reach out anytime. Thanks for choosing us!"
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Krista Payne

August 29, 2025

5  out of  5
rating by Krista Payne
"Alyssa was so amazing and did such a great job!"
We responded:
"Thank you, Krista! I'm happy to hear that Alyssa provided you with such excellent service. Our team is dedicated to delivering the best experience possible. If there's anything else we can assist you with, feel free to reach out!"